The lithium ion batteries installed in these furniture items could overheat, posing a fire hazard.
We are requesting that you please STOP using the furniture under power in order to reduce the risk of a fire hazard. Please place the chair in a fully closed, un-reclined position and unplug the battery from the wall.
What We Need You to Do:
CALL 1- 800-368-8865 between 8 a.m. and 6 p.m. EST time, Monday through Friday, or email us at: firstname.lastname@example.org to arrange for a free conversion repair.
Southern Motion sincerely regrets this inconvenience and appreciates your cooperation. Your safety and that of your family is of the utmost important to us.
Southern Motion Furniture
Stapled under one of the footrests, there will be a white label attached with a SERIAL NUMBER printed on it. The label also shows what OPTIONS were produced on your furniture.
If your furniture shows an option of “WP” then your furniture IS involved in the recall.
If the label does not indicate “WP” your furniture is NOT involved in the recall.